Frontdesk AI

Never miss a call. Never miss a customer.

Frontdesk AI answers when you can't. It handles customer questions, books appointments and hands off to your team when a person is needed, 24/7. Keep your number, your workflow and the way you already work.

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It's 7:00 PM. If a customer calls right now, who picks up?

Frontdesk AI · 24h Example business hours

A day on the desk

Follow one example day, from 8 AM to midnight.

Scroll to watch five calls come in, and what happens to each one.

Example call 01/05

8:12 AM

Before opening

Answers questions before you open.

Example call

Hi, are you open on Saturdays?

We are, from 10 to 4. Would you like me to book you in?

Answered

Example call 02/05

11:30 AM

Team busy

Hands off to your team when a person is needed.

Example call

Can I speak to someone about my bill?

Of course. I'm transferring you to the team now.

Transferred

Example call 03/05

3:05 PM

Mid-afternoon

Speaks your customers' language. More than 50 of them.

Example call

Hi, kya kal subah ka appointment mil jayega?

Haan, kal 9:30 free hai. Aapke liye book kar doon?

50+ languages

Example call 04/05

9:42 PM

After hours

Books the appointment. Texts the confirmation.

Example call

Can I book something for Thursday evening?

Thursday at 6:30 PM is open. You're booked, and a confirmation text is on its way.

Text to caller

You're booked for Thu at 6:30 PM. See you then!

Booked

Example call 05/05

11:58 PM

End of day

Every call recorded and summarised for the morning.

Call summaries

Example day

  • 8:12 AMSaturday hoursAnswered
  • 11:30 AMBilling questionTransferred
  • 3:05 PMNext-morning slot (Hinglish)Answered
  • 9:42 PMAppointment, ThursdayBooked

Recorded and summarised, ready when your team starts the day.

Real results

Results from a real 30-day deployment.

Actual Frontdesk AI call and booking data from a Brampton clinic deployment.

354

calls handled

48

appointments booked

52

after-hours calls handled

$5,000*

in booking value

*Estimated from the service prices of the 48 appointments booked.

About 1 in 7 of those calls came in after hours.

Customer reactivation

Growth plan

One text campaign. $2,082 in bookings in the first 2 weeks.

A Brampton clinic texted past clients it hadn't seen in months, inviting them back. Here's what happened in the first two weeks.

past clients received the text, after 4 to 11 months away
575past clients received the text, after 4 to 11 months away
of them came back
13of them came back
appointments booked
18appointments booked
in bookings, at the clinic's own prices
$2,082in bookings, at the clinic's own prices

Booked within a minute. One client called the clinic's AI receptionist about a minute after the text arrived and booked a 60-minute massage for the next morning.

How we counted
Each texted phone number was matched to new appointments on the clinic's calendar, whether booked online, by phone or at the front desk.
Booking value
The listed price of each appointment, before HST.
Period
The first two weeks after the first text.

How it works

Up and running, with our help.

  1. 01

    We learn your business

    Your services, hours, FAQs, booking rules, team and when calls should come to you. We set it all up, so it answers the way your team would.

  2. 02

    Frontdesk AI answers

    It picks up the calls you choose: every call, the ones your team can't get to, or after hours. Callers reach a friendly, knowledgeable voice instead of voicemail.

  3. 03

    Every caller gets a next step

    Answered, booked, their details taken, or handed to a person. You get a recording and summary of every call, and we keep improving it with you.

Fits around you

You decide when Frontdesk AI answers.

Use it as your receptionist, as backup for your team, or just for the hours you're closed. You can change it as you go.

Your team answers as usual. If nobody can pick up, Frontdesk AI takes the call.

A call right now (7:00 PM)Frontdesk AI answers.

Frontdesk AI answers Backup for your team Example business hours

Your phone number

Keep your number.

You don't need a new phone number or a new phone system. Calls are forwarded to Frontdesk AI for the coverage you choose. Forwarding options depend on your phone provider, and we'll walk you through it during setup.

Your booking tools

Works with the tools you already use.

Frontdesk AI books straight into the scheduling systems we support, so appointments land where your team already looks. Tell us what you use.

No scheduling software? We'll set up a calendar for you. It's free and simple to use, and Frontdesk AI books into it from day one.

Pricing

Every plan is open 24/7.

Simple plans in CAD, billed monthly or yearly. Pick the one that matches how your business takes calls and bookings.

Who takes bookings?

Switch to yearly to see what you'd save.

Professional

Everything you need to answer every call.

$299/month

Billed monthly · $499 one-time setup

Get started
  • 500 minutes / month included
  • 24/7 AI answering in 50+ languages
  • Appointment booking & SMS confirmations
  • Human call transfer
  • After-hours / overflow mode
  • Basic lead capture
Your fit

Business

For teams with more calls and more to route.

$499/month

Billed monthly · $499 one-time setup

Get started
  • 1,000 minutes / month included
  • Advanced lead capture
  • Lead qualification
  • Multiple calendars / staff
  • Custom call workflows
  • Urgent-call routing
  • Missed-lead follow-up SMS
  • Custom intake forms

Growth

For busy teams ready to grow.

$699/month

Billed monthly · $499 one-time setup

Get started
  • 1,500 minutes / month included
  • Everything in Business
  • Review automation
  • Customer reactivation
  • Custom voice / voice clone
  • Advanced reporting
See real reactivation results

Included in every plan

  • 24/7 AI answering
  • 50+ languages
  • FAQs & business knowledge
  • Call recordings & summaries
  • SMS confirmations
  • Appointment booking
  • Human call transfer
  • After-hours / overflow mode
Plan details: minutes, usage and billing
PlanIncluded minutes / monthAdditional usage
Professional500$0.75 / minute
Business1,000$0.65 / minute
Growth1,500$0.55 / minute
  • Plans are billed monthly or yearly. All prices are in CAD.
  • Setup is a one-time $499 on every plan, paid before your 7-day live trial starts. If you don't continue after the trial, we refund 50% of it.
  • Pay yearly after your trial: 11 months upfront gets you 12, and your setup fee is refunded in full.

Setup, done for you

You don't configure anything. We do.

Before Frontdesk AI takes its first call, we build it around your business: what you offer, when you're open, how you book and when calls should come to you.

$499

One-time, in CAD, on every plan.

  • Free when you pay yearly. We refund it in full.
  • Decide it's not for you after the live trial? We refund 50% of it.

7-day live trial

See it handle your real calls.

Setup usually takes less than a week. Then Frontdesk AI goes live on your own phone line for 7 days. You see every call it handles, and we fine-tune it with you.

Get started

What we set up for you

  • Your business knowledge

    Services, hours, policies and FAQs, so answers sound like your team.

  • When it answers

    Every call, only when your team can't, or after hours. Your choice.

  • Booking

    Direct booking where your scheduler supports it, or your online booking link where it doesn't.

  • Call handling

    When calls transfer to your team, and how.

  • SMS confirmations

    The texts customers receive when they book.

  • Plan extras

    Custom intake forms and call workflows on Business, and your custom voice on Growth.

Staying for the year? Prepay 11 months after your trial: your 12th month is free and your setup fee is refunded.

FAQ

Questions business owners ask us.

Something we haven't covered? Ask us directly.

Do I need to change my phone number?

No. You keep your number. We give you a Frontdesk AI number, and you forward calls to it through your phone provider. You control the forwarding: for example, Frontdesk AI can pick up only after a set number of rings, only when your line is busy, or only after hours.

Can Frontdesk AI answer only when my team can't?

Yes. Your team answers as usual, and the calls nobody can pick up go to Frontdesk AI. You decide when it answers.

Can it answer only after hours?

Yes. Your team covers business hours, and Frontdesk AI takes evenings, weekends and other times you're closed.

What happens when someone wants a real person?

It transfers or escalates the call to your team, following the rules we agree with you during setup. For example, a billing question can go straight to the right person.

What happens if it doesn't know an answer?

It never guesses or misleads a caller. If a question goes beyond what it knows, or it's one you'd rather handle yourself, Frontdesk AI escalates the call to you.

Which scheduling systems does it work with?

It books straight into the scheduling systems we support. Tell us what you use and we'll confirm before setup. Where direct booking isn't available, it sends callers your online booking link.

What if my business doesn't use a digital calendar?

We'll set one up for you. It's free and simple to use, and Frontdesk AI books appointments straight into it.

Does it sound like a robot?

Hear it for yourself: tap “Talk to Frontdesk AI” at the top of this page and ask it what your customers would.

Can I see what happened on every call?

Yes. Every call is recorded and summarised on every plan. Growth adds advanced reporting.

How long does setup take?

Usually less than a week. We customise everything to your business, then your 7-day live trial begins.

How do pricing and minutes work?

Plans are $299, $499 and $699 a month in CAD, with 500, 1,000 and 1,500 minutes included. Beyond that, additional minutes are $0.75, $0.65 and $0.55 a minute. Setup is a one-time $499 on every plan.

Is there a discount for paying yearly?

Yes. Pay for 11 months upfront after your live trial and you get the 12th month free, and we refund your $499 setup fee in full.

What if it isn't the right fit?

Setup is paid before your 7-day live trial, when Frontdesk AI answers your real calls. If you decide not to continue after the trial, we refund 50% of your setup fee.

Which languages can callers use?

More than 50, so callers can speak the language they're most comfortable with.

Book a demo

Keep your front desk open 24/7.

Leave your details and we'll set up a short call. We'll look at how your business handles calls, show you how Frontdesk AI would work for you, and answer your questions.

  • Hear it handle calls like yours
  • Find the right plan and coverage
  • See how booking would work for your business

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